• Debit Card Text Message Scam

    Posing as your credit union (or bank) scammers send text messages that say you need to update your profile information and provide a link to a bogus website.

    Currently scammers are doing so trying to target Chase Bank customers. Many people take the bait because the scammer’s website looks legit – including financial logos.

    If you receive a message that you’re not sure about never reply to the text message, or supply any account information. Always login from our official website www.wincu.org, or call the number on the back of your  debit card, or call us at 920-233-9096.

    Here are some other helpful tips to protect against text message scams:

    • Just hit delete! Ignore instructions to confirm your phone number or visit a link or provide account details. Some scam texts instruct you to text ‘STOP’ or ‘NO’ to prevent future texts. But this is a common ploy by scammers to confirm they have a real, active phone number.
    • Read your phone bill. Check your phone bill for services you haven’t ordered. Some charges may appear only once, but others might be monthly ‘subscriptions.’
    • Know your rights. Real commercial text messages must provide a free, easy way for you to opt out of future communication.
    • Know how to combat spam texts. Learn more about reporting and fighting spam. In the U.S., forward the texts to 7726 (SPAM on most keypads). This will alert your cell phone carrier to block future texts from those numbers.
    • Watch out for look-alike URLs. Just because a URL has the name of a real company in it, doesn’t mean it’s legitimate. Anyone can register a sub-domain (realcompany.website.com) or similar URL (realcompany1234.com).
    • Ask your phone carrier about blocking third-party charges. Mobile phone carriers permit outside businesses to place charges on your phone bill, but many carriers also allow you to block these charges for free.


Protect Your Identity

Are you a victim of Identity Theft?

IdentityTheft.gov is the U.S. government’s one-stop resource for identity theft victims. The site provides streamlined checklists and sample letters guiding you through the recovery process.

This website provides an interactive checklist that will walk you through the recovery process and help you understand the steps to take after learning of identity theft including sample letters and helpful resources.

In addition, the site offers specialized tips for specific forms of ID theft, and data breaches


QuickLinks