Careers

Working at WCCU

What motivates you to get up each morning and come to work? At Winnebago Community Credit Union we believe it’s the ability to Help Make Our Member’s Dreams Come True, it simply doesn’t get better than that! With over 65 years of experience, our reputation of being a locally loved credit union with a promise to put our members first has helped us grow to where we are today. Credit Unions were founded with the philosophy of People Helping People; we know personable people are at the heart of treating our members how they want to be treated. We are always looking for enthusiastic team members to join us.

Join Our Growing Team!

Start a career working with great people and enjoy full benefits including:

• Paid Vacations
• Accrued Sick Pay
• Paid Holidays
• 401K Match

Part-Time Teller/Member Associate

We currently have a career opportunity as a Part-Time Teller/Member Associate at our Snell Branch.

Responsibilities

• Assist members with accurately and efficiently processing transactions, such as deposits, withdrawals, loan payments, money orders, or cashier’s checks
• Verify endorsements and proper identification on deposit and mobile deposit transactions
• Execute wire or ACH transfer requests
• Assist members with debit, credit, and gift card issuance
• Troubleshoot credit or debit card issues, online and mobile banking questions, or other general account-related questions
• Balance and maintain personal cash drawer, branch vault, and appropriate currency logs if applicable
• Other duties as assigned

Qualifications and Skills

• Strong communication skills and attention to detail with the ability to listen and identify members’ financial needs to support their financial well-being better
• Problem-solve to make quick decisions, ability to take initiative, perform accurate cash handling transactions, intermediate computer skills, and maintain a courteous demeanor in a busy member-centric work environment
• Ability to work independently as well as being part of a team and collaborate effectively with others throughout the organization
• Work 30-35 hours per week, including every other Saturday morning, and alternate scheduling for opening and closing the branch. Opportunity at times for additional hours
• High school diploma or GED required

Benefits

• Starting pay of $16.55/hr based on experience level, up to 13 paid holidays, eligible paid vacation hours, 401(K) with matching features, as well as additional incentive programs, voluntary benefits, and no late evenings!
• Friendly, dedicated team striving to make members' “Dreams Come True”

Winnebago Community Credit Union is an Equal Opportunity employer. Apply now or email your resume to loril@wincu.org. Or send it to Winnebago Community Credit Union, 567 E. Snell, Oshkosh, WI 54901 ATTN: Lori, or apply online at WinCU.org/about-us/employment-application.

Teller/Member Associate

We currently have a career opportunity as a Full-Time Teller/Member Associate at Winnebago Community Credit Union, Neenah location.

Responsibilities

• Assist members with accurately and efficiently processing transactions, such as deposits, withdrawals, loan payments, money orders, or cashier’s checks
• Verify endorsements and proper identification on deposit and mobile deposit transactions
• Execute wire or ACH transfer requests
• Assist members with debit, credit, and gift card issuance
• Troubleshoot credit or debit card issues, online and mobile banking questions, or other general account-related questions
• Balance and maintain personal cash drawer, branch vault, and appropriate currency logs if applicable
• Other duties as assigned

Qualifications and Skills

• Strong communication skills and attention to detail with the ability to listen and identify members’ financial needs to support their financial well-being better
• Problem-solve to make quick decisions, ability to take initiative, perform accurate cash handling transactions, intermediate computer skills, and maintain a courteous demeanor in a busy member-centric work environment
• Ability to work independently as well as being part of a team and collaborate effectively with others throughout the organization
• Work 40 hours per week, including some Saturday mornings a month, and alternate scheduling for opening and closing the branch. Opportunity at times for additional hours
• High school diploma or GED required

Benefits

• Starting pay of $16.55/hr based on experience level, up to 13 paid holidays, eligible paid vacation hours, 401(K) with matching features, as well as additional incentive programs, voluntary benefits, and no late evenings!
• Friendly, dedicated team striving to make members' “Dreams Come True”

Winnebago Community Credit Union is an Equal Opportunity employer. Apply now or email your resume to kmaehl@wincu.org. Or send it to Winnebago Community Credit Union, 526 S. Commercial St., Neenah, WI 54956 ATTN: Danielle, or apply online at WinCU.org/about-us/employment-application.

Teller/Member Associate

We currently have a career opportunity as a Full-Time Teller/Member Associate at Winnebago Community Credit Union, Oshkosh and Neenah locations.

Responsibilities

• Assist members with accurately and efficiently processing transactions, such as deposits, withdrawals, loan payments, money orders, or cashier’s checks
• Verify endorsements and proper identification on deposit and mobile deposit transactions
• Execute wire or ACH transfer requests
• Assist members with debit, credit, and gift card issuance
• Troubleshoot credit or debit card issues, online and mobile banking questions, or other general account-related questions
• Balance and maintain personal cash drawer, branch vault, and appropriate currency logs if applicable
• Other duties as assigned

Qualifications and Skills

• Strong communication skills and attention to detail with the ability to listen and identify members’ financial needs to support their financial well-being better
• Problem-solve to make quick decisions, ability to take initiative, perform accurate cash handling transactions, intermediate computer skills, and maintain a courteous demeanor in a busy member-centric work environment
• Ability to work independently as well as being part of a team and collaborate effectively with others throughout the organization
• Work 40 hours per week, including some Saturday mornings a month, and alternate scheduling for opening and closing the branch. Opportunity at times for additional hours
• High school diploma or GED required

Benefits

• Starting pay of $16.55/hr based on experience level, up to 13 paid holidays, eligible paid vacation hours, 401(K) with matching features, as well as additional incentive programs, voluntary benefits, and no late evenings!
• Friendly, dedicated team striving to make members' “Dreams Come True”

Winnebago Community Credit Union is an Equal Opportunity employer. Apply now or email your resume to dwojciechowski@wincu.org. Or send it to Winnebago Community Credit Union, 567 E Snell Rd, Oshkosh, WI 54901 ATTN: Danielle, or apply online at WinCU.org/about-us/employment-application.

Call Center

Join our dynamic team as a Call Center Associate at the Snell Branch and become a friendly voice that connects with members/clients every day! In this energetic role, you will provide exceptional customer support, assist members with inquiries, and promote positive experiences through effective communication. Your enthusiasm and accuracy will help us serve our member base, ensuring every interaction is engaging, professional, and solutions-oriented. This position offers a vibrant environment where your sales and data entry expertise, along with outstanding phone etiquette, will shine, making a real difference in our members’ satisfaction.

Responsibilities

• Handle inbound and outbound calls with professionalism, enthusiasm, and a customer-first mindset.
• Provide clear and accurate information about products, services, or account details to members.
• Assist members with inquiries, troubleshooting issues, and resolving concerns efficiently to enhance satisfaction.
• Promote products or services to potential clients through persuasive communication and upselling techniques that can save our members time or money.
• Conduct data entry tasks accurately while managing call volume.
• Demonstrate excellent phone etiquette and communication skills to build rapport and foster trust with members and the team.

Qualifications

• 1-2 years prior experience in a call center or customer service role is advantageous; familiarity with call center operations is a plus. 1-2 years' experience in Credit Union or banking industry.
• Strong communication skills with the ability to listen actively and convey information clearly.
• Be positive, punctual, and accountable to members and the team.
• Proficiency in Microsoft Office, data processing system, and hardware knowledge (RingCentral phone system, wireless headsets, etc.).
• Experience with outbound calling campaigns or sales initiatives is desirable.
• Demonstrated ability to handle cash transactions or perform cash handling duties accurately when required.
• Excellent analysis skills to assess members’ needs and provide tailored solutions efficiently.
• Knowledge of phone etiquette, customer support best practices, and client services principles. Embark on a rewarding journey where your energy fuels exceptional service! We’re committed to fostering an inclusive environment that values your skills, encourages growth, and recognizes your contributions at every step.

Scheduled Work Hours:

• Full-time – 40 hrs
• Rotation schedule for typically one Saturday morning per month on duty at our Witzel St location. Given 3.5 hours off during the work week to compensate.
• Two required all-staff training days, one in fall and one in spring.
• Attendance at our Annual Membership Meeting in the spring of each year.

Winnebago Community Credit Union is an Equal Opportunity employer. Apply now or email your resume to loril@wincu.org. Or send it to Winnebago Community Credit Union, 567 E. Snell Rd., Oshkosh, WI 54901 ATTN: Lori, or apply online at WinCU.org/about-us/employment-application.

Member Associate Manager

The Member Associate Manager/Head Teller at the Snell Branch provides day-to-day leadership for teller operations, ensuring exceptional member service, strong cash controls, and operational accuracy. This role supports and guides the Member Associates on the teller line while safeguarding credit union assets and promoting a positive service and sales culture.

Key Responsibilities

• Perform teller duties, including opening and closing the branch
• Lead daily teller operations and support workflow efficiency
• Serve as the branch vault teller and oversee daily cash availability
• Provide guidance on complex transactions and member concerns
• Support training, onboarding, and coaching of teller staff
• Promote service excellence and referral behaviors
• Ensure compliance with Credit Union policies and applicable regulations
• Perform Notary Public duties as required
• Rotating Saturdays required at our Neenah or Witzel locations as needed

Qualifications

• High school diploma or equivalent required
• Prior teller or cash-handling experience required
• Lead teller or senior teller experience preferred
• Strong attention to detail, organization, and communication skills
• Commitment to member service and credit union philosophy

Why Join Winnebago Community Credit Union

• Opportunity to develop leadership skills
• Hands-on role supporting members and staff
• Stable schedule with leadership responsibility
• Team-oriented culture focused on service, accuracy, and integrity

Winnebago Community Credit Union is an Equal Opportunity employer. Please email your resume to loril@wincu.org or send it to Winnebago Community Credit Union, ATTN: Lori , 567 E. Snell Rd., Oshkosh, WI 54901

Part-Time Teller

We currently have a career opportunity as a Part-Time Teller/Member Associate at our Witzel branch.

Responsibilities

• Assist members with accurately and efficiently processing transactions, such as deposits, withdrawals, loan payments, money orders, or cashier’s checks
• Verify endorsements and proper identification on deposit and mobile deposit transactions
• Execute wire or ACH transfer requests
• Assist members with debit, credit, and gift card issuance
• Troubleshoot credit or debit card issues, online and mobile banking questions, or other general account-related questions
• Balance and maintain personal cash drawer, branch vault, and appropriate currency logs if applicable
• Other duties as assigned

Qualifications and Skills

• Strong communication skills and attention to detail, with the ability to listen and identify members’ financial needs to support their financial well-being better
• Problem-solve to make quick decisions, ability to take initiative, perform accurate cash handling transactions, intermediate computer skills, and maintain a courteous demeanor in a busy member-centric work environment
• Ability to work independently as well as being part of a team and to collaborate effectively with others throughout the organization
• Work 30-35 hours per week, including some Saturday mornings a month, and alternate scheduling for opening and closing the branch. Opportunity at times for additional hours
• High school diploma or GED required

Benefits

• Starting pay of $16.55/hr based on experience level, up to 13 paid holidays, eligible paid vacation hours, 401(K) with matching features, as well as additional incentive programs, voluntary benefits, and no late evenings!
• Friendly, dedicated team striving to make members' “Dreams Come True”

Winnebago Community Credit Union is an Equal Opportunity employer. Apply now or email your resume to dani@wincu.org. Or send it to Winnebago Community Credit Union, 2060 Witzel Ave, Oshkosh, WI 54904 ATTN: Dan.